Privacy Policy
Through The Ranks – Privacy Policy
This documents sets out the Privacy Policy of Through The Ranks. It details personal and non-personal information collected and the manner in which the information is used.
Through The Ranks is committed to ensuring the privacy of all persons visiting our business website and for clients using our SEO services. The information provided below clearly discloses the information that we collect and the use that is made of that information.
Once having read this Privacy Policy you will see that the information that we collect and use is part of normal business practise and that we do not distribute or sell personal or non-personal information to any third party. Your privacy and the protection of your personal information are of great importance to us.
Collection and Use of Personal Information
In order to conduct business Through The Ranks (SEO Consultant Karen Thorogood) will require some personal information from you the client. This information includes contact details such as full name, email address, phone number(s) and business postal address.
In addition, in order to be able to undertake SEO for a website, Through The Ranks will need administrator or similar rights for your website, Google Analytics and Webmaster Tools (if you have them). As the client you will need to provide Through The Ranks will the necessary logins and passwords in order to be able to access these sites and the information provided by them.
Through The Ranks does on occasion use the services of individuals and businesses for specific skills and needs to facilitate the SEO service provided. Thus in order to provide SEO it may be that on occasion we need to use the services of experts in different fields. Should this occur we will then provide these individuals or businesses with access information to a client’s website so that detailed technical work can be undertaken. Through The Ranks will endeavour to always inform a client prior that specialised technical work is required for their website and that we intend to use the experts that we have overtime used and found trustworthy.
Should you require SEO service provided by us to include posting on social media, then Through The Ranks will need administrator or similar level of access to the social media pages.
Dependent upon the agreed payment method for SEO service we may also require transaction details in order to process monies owed. This information would if necessary be requested from you.
Through The Ranks will not sell any personal information that we collect from you.
Collection and Use of Non-Personal Information
For all users of Through The Ranks website https://throughtheranks.com.au information is collected regarding your use of the website. This information is only used in an aggregated form and thus your privacy is maintained.
The type of information that is collected from users of the website include such information as length of time spent on the website, the number of pages that are visited, browser type, the keywords that are typed in order to access the website, operating system and device used.
This sort of information is commonly collected by businesses and is used to improve the performance of the website and the user experience of the website.
Sharing of Information
Through The Ranks does not sell personal or non-personal information to any other individuals or businesses. All information collected by Through The Ranks is utilised only by the owner of the business and such staff and sub-contractors as necessary. Any information passed onto staff members or sub-contractors will only be information that is required for them to undertake business related work.
Through The Ranks will take precautions to ensure that any information provided to staff or sub-contractors is to be treated confidentially and not to be used for any other purpose than undertaking business related work.
In the case of bad debts Through The Ranks may provide client contact information to a debt collecting agency.
Your Consent
If you use our website it is taken that you consent to the use of your non-personal information as described above.
Changes to the Privacy Policy
Through The Ranks reserves the right to amend this Privacy Policy at any point in time. Should we change our Privacy Policy we will update the Policy on our website immediately.
If you as a user or a client of Through The Ranks object to any elements of this Privacy Policy you should not access the website nor engage our services.
Contact
If you have any concerns or questions regarding the Privacy Policy of Through The Ranks please contact us prior to engaging our services.
Registered Business Name: Through The Ranks
Date of Registration: 25/03/2015
Business Owner: Karen Thorogood
ABN: 95 465 663 846
Website: https://throughtheranks.com.au
Office and Postal Address: 66 Mars Street, Coorparoo, 4151
Contact Phone Number: 0411 403 511
email Address: karen@throughtheranks.com.au
